The EFQM Excellence Model, developed and promoted by EFQM (formerly the European Foundation for Quality Management), is a flexible framework for organizational management systems. It offers a non-prescriptive approach to assist organizations in their journey toward enhanced competitiveness. With regular updates, the most recent one published in 2020, the model ensures its relevance in today's dynamic business landscape.

All organizations strive to establish effective management systems that drive success regardless of sector, size, structure, or maturity. The EFQM Excellence Model serves as a practical tool in this regard. It enables organizations to assess their current position on the path to excellence, identify areas for improvement, and stimulate innovative solutions.

By utilizing the EFQM Excellence Model, organizations gain valuable insights into their strengths and weaknesses. They can measure their performance against the model's criteria and guidelines, thereby understanding the existing gaps. This knowledge empowers organizations to make informed decisions and take strategic actions to bridge those gaps, ultimately driving continuous improvement and excellence.

The EFQM Excellence Model fosters a holistic and adaptable approach to organizational management. It encourages organizations to embrace a culture of excellence where all stakeholders contribute to the pursuit of continuous improvement. By leveraging this model, organizations can enhance their competitiveness, achieve sustainable growth, and effectively navigate the complexities of today's business environment.