This course aims to equip participants to conduct a strategic assessment of an organization as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment while developing and practicing their skills.
This course is the final stage in the EFQM Assessor qualification.
This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organization more effective.
It provides essential information for anyone who wants to assess their organization or be part of a team conducting external assessments based on the EFQM Model.
It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.
It is a prerequisite for anyone considering one of the EFQM qualification routes to progress in their management development and career.
It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.
By the end of the course, participants will be able to:
Program
The training covers the following modules: